Case Studies

Case Studies

Case Studies

At Colony Display, our exemplary work speaks for itself.

These case studies highlight our years of expertise in fixture design, production and installation. View our projects across the markets and clients we serve, including home improvement retailers, hotel chains, beauty retailers, pharmacies and beyond.

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Richelieu Hardware & Colony Display
Richelieu Hardware

Colony Display designed, engineered, and produced a complex handle display unit and managed inventory of over 300,000 handles used in the nationwide rollout.

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Richelieu Hardware & Colony Display

Where Our Inventory Consolidation Experience Pays Off

  • Client: Richelieu Hardware
  • Number of different suppliers involved: 5
  • Project description: Production of display tower to be used as incremental sales opportunity for specialty hardware retailers
  • Unique challenges faced: constant layout adjustments,complicated consolidation inventory process, different handle attachment methods across types, development of spinning unit with small footprint
  • Solution developed to overcome challenge: developed a system to manage all 300,000+ handles produced,monitored all inventory and quality control of all parts

Our Niche Perspective  

Our longstanding experience with inventory consolidation means we can help our customers in a unique way. Richelieu Hardware is an importer, distributor, and manufacturer of specialty hardware and complementary products. Merchandising is key to their customers’ business.  When the company was given an opportunity to drive incremental sales using a new display option for one of the nation’s largest home improvement retailers, they turned to Colony Display. And that inventory consolidation experience proved immeasurable in this project.

The Challenge

Colony was tasked to create a display which combined handles from five different hardware retailers.  The unit needed to house almost 300 different types of handles while only occupying a small amount of space on the sales floor.  It also needed to be able to spin despite the unbalanced load of items displayed.   

The Solution

The Colony team developed a system to manage inventory and quality control of the over 300,000 handles used.  They designed, engineered, and produced a display unit that not only executed all of the requirements, but arrived to stores completely assembled.   

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Case Study - Richelieu 1A
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Case Study - Richelieu 1B
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Case Study - Richelieu 2A
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Case Study - Richelieu 2B

Result & Impact

Colony’s work on comparable products convinced Richelieu that they were right for the job.  But it was the ability to execute a seamless, nationwide rollout on Richelieu’s behalf that will ensure they utilize Colony’s services again in the future. 

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Motel 6
Motel 6

Colony Display developed a standard package to use across corporate locations, with 75 SKUs covering everything from lobby casegoods to individual room furniture. 
 

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Motel 6

The Power of Client Collaboration

  • Client: Motel 6 
  • Project Name: Gemini Brand Redesign 
  • Number of locations program delivered to: 6  
  • List of Colony services utilized: design, renderings, engineering, value engineering, domestic manufacturing, install guides, prototypes, install  
  • Timeline of entire project: 2020 moving forward for 5+ years 
  • Materials used: wood, laminate, LED/electronics 
  • Project description: Developed over 100 different custom case goods to be used in the new format for all Motel 6 locations. 
  • Unique challenges faced: Over 100 different top-level part numbers, re-designed/value engineers 10 times, prototype rooms, cost challenges to end user 
  • Solution developed to overcome challenge: VE with better yield, VE with to match laminates, VE redesign to pull costs out of program 

Connect & Listen

Some projects find us through our reputation.  In this case, it was Colony Display’s track record for creating notable case goods, as well as our design and engineering work, that led Motel 6 to seek out our services as part of an overall brand refresh.  They wanted to be a more visually appealing hotel chain – and knew Colony could deliver as part of that innovative solution. 

The client chose Colony Display for our expertise, professionalism, customer service, negotiated pricing, and lead time as additional factors

The Approach

Colony first met with G6’s VP of Design to review initial concepts and renderings created by the team.  Two main objectives were established: 

  • Create a fresh look
  • Maintain a lower cost

After gathering further details about the direction G6 wanted to go, Colony manufactured a prototype room.  The visual representation captured the interpretation of the G6 vision while also providing insight for both teams as to how the enhanced design would feel for a consumer.   

Once the VP reviewed the new model, the teams were able to initiate a plan of action, merging further ideas and creating new concepts for the G6 brand.

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CaseStudy_G6_1A
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Case Studies G6 1B
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Case Stuidies G6 2A
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Case Studies 2B

The Result

By providing expertise from both sides collectively, they were able to engineer the “Gemini package,” a standard G6 package for new renovation franchise and corporate locations moving forward.  This package is comprised of 75 different SKUs that cover everything from lobby case goods to the individual room package furniture.   

The Impact

Motel 6 was impressed with the entire process of Colony Display, most importantly the knowledge they shared to educate everyone involved in the process.  It was Colony’s dedication and commitment to this project as well as the expertise of both Account Executive Eric Francosky and CEO Chuck Zich that Gomez says would ensure they choose Colony again in the future. 

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CVS
Pharmacy Customer

Colony Display designed and installed millwork fixtures in 235+ nationwide pharmacies, offering higher quality and faster turnaround times than previous vendors.

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CVS

Making Fast Work of Millwork Packages for a National Pharmacy Customer

A pharmacy customer was getting bogged down by using a single vendor for their millwork needs. Then Colony Display stepped in. Since 2016, Colony Display has partnered with this customer on various millwork fixtures throughout their stores, from the pharmacy to the checkout counter to employee areas and beyond. Read on to learn more about how we’ve been able to pump out large quantities of fixtures while cutting down on engineering and production lead times.

Background on Our Pharmacy Customer

This customer is the largest pharmacy chain in the U.S., with nearly 10,000 locations across the country. 

While other retail outlets have seen fluctuating sales due to volatile market conditions, this pharmacy has remained unaffected by these changes as there’s a constant need for the types of products they offer. Customer demand requires retail environment partners who can keep up with this customer’s growth.

The Challenge

This pharmacy customer was using a single vendor for all of their millwork needs, including new stores and remodels. This one-vendor setup led to extended production times, which unfortunately had a trickle-down effect on other timelines. And with the customer’s ever-changing store designs, they needed vendors that were versatile, fast and flexible. That’s when Colony Display came in to take on new store fixture development.

Our Solution

Not only did we alleviate the burden on the customer’s other vendor, we also opened up new possibilities with our extensive and customizable range of product and service options.

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Case Study_CVS_1A
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Case Study - CVS_1B
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Case Study_CVS_2A
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Case Study_CVS_2B

Here are some of the key benefits we were able to offer the pharmacy as their millwork fixture vendor for new stores: 

Fast Turnaround – Colony Display’s standard millwork parts can be made in various finishes. By building our standard millwork parts ahead of time and holding inventory, we’re able to offer solutions that utilize these standard packages to cut down on engineering and production lead times.

High Volume – We have an extremely well-organized facility with the ability to pump out large quantities of fixtures.

Excellent Quality – We've standardized with other millwork vendors and improved on designs through our value-engineering and manufacturing efficiencies.

Flexibility – Our wide range of capabilities allow us to create fixtures for many different parts of the store, including pharmacy, checkout, employee areas, end panels, and more.

Expert Instruction & QA – Colony Display’s team does the takeoffs to create crystal clear and concise and installation instructions bills of materials (BOMs) for each store. Our engineers and project managers who designed the fixture also ensure that we are building and shipping exactly what each store needs.

Easy Reordering – Our detailed BOMs make it easy to reorder fixtures as needed. 

 

The Results & What's Next

The customer has been thrilled with the speed, efficiency and quality of Colony Display’s work in the new store millwork arena. Since this project has been so successful, we’ve also helped with fixtures within their photo lab department and with new initiatives, including pharmacy designs and prototype stores.

We have developed a strong partnership with this pharmacy customer and hope to provide them with support for years to come.

If you’re interested in working with Colony Display to elevate the consumer environment in your store, contact us today!

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Sephora
Beauty Shop-in-Shop in a Department Store

Colony Display completed 600 retail fixture packages for a beauty shop-in-shop. The client was so impressed they awarded us business for their standalone beauty stores.

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Sephora

A Shop-in-Shop Success Story

When a huge U.S. department store chain announced their exciting partnership with a prestige beauty retailer in 2020, they had lots of obstacles to overcome to achieve their goal of installing hundreds of shops-in-shop by 2023. Colony Display jumped in with both feet, making sense of the existing engineering package and developing and prototyping our own fixture package.

Read on to learn how Colony Display helped to enhance the relationship between these powerhouse retailers, all while navigating everything from an extremely tight rollout timeline to supply chain issues.

About the Retailers

The largest department store chain in the U.S. partnered with a premium beauty and makeup retailer in late 2020 to offer shoppers easier access to prestige brands. Their goal? Open 850+ shop-in-shops (or stores-within-a-store) in just 36 months: 200 stores in 2021, 400 stores in 2022 and 250 stores in 2023.

The Challenge

The retailers wanted to launch the initial rollout (200 stores) within just 12 weeks. They also needed to find ways to divide the program up to allow for a consistent quote, a split of vendors, and reduced risk for compatibility issues between incumbent fixtures and suppliers.

With the clock ticking—and armed with little information—Colony Display started unpacking the existing engineering package to decipher the needs moving forward.

Our Solution

From a program that started with 100+ SKUs, Colony Display was able to present a critical fixture package . In a 12-week period we were able to:

  • Break down the existing engineering package
  • Quote 200 stores
  • Develop our own internal engineering package
  • Prototype
  • Release production for 50+ SKUs for the initial 200-store rollout

We built off the Year 1 rollout of 200 stores and increased our footprint and SKU count for the Year 2’s run of 400 stores.

The Results

Colony Display worked closely with both retailers’ teams, as well as other vendors and suppliers, to make sense of a complicated program. And even with uncertainties in regards to the supply chain and ocean freight timing, we were still able to develop a plan that ensured on-time delivery without sacrificing quality or service.

In the end, we created a complete fixture package that worked well for everyone, including the other suppliers that were involved with the development of this program.

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Sephora 2
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Sephora 1
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Sephora 4
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Sephora 3

Here is a breakdown of the fixture packages we completed, and ones yet to come:

  • Year 1 (2021) – Completed packages for 200 stores in 10 weeks (20 stores/week)
  • Year 2 (2022) – Completed packages for 400 stores in 16 weeks (25 stores/week)
  • Year 3 (2023) – The goal is another 250 stores!

We also provided installation services, picking up the pieces when another fixture installer stumbled out of the gates:

  • Year 1 (2021) – 35 stores
  • Year 2 (2022) – 100 stores

Prior to this shop-in-shop setup, there wasn’t much crossover between shoppers at the two retailers. Now, the department store has an entirely new customer base, and the beauty retailer’s shoppers benefit from the loyalty programs, products and convenience offered by the department store.

We’re proud to partner with both of these retailers to elevate their dynamic partnership.

Expanding Our Reach to Standalone Beauty Stores

The beauty retailer was so impressed with the speed, efficiency and quality of Colony Display’s work that they asked us to be part of their RFQ process for fixture packages for their standalone stores.

Before we got involved, they had a single supplier for all of their fixture needs. The challenge was how to break down the RFQ to find fixture packages that fit each vendor’s strength.

We had just six weeks to develop, engineer, prototype and deliver prototypes. We ended up winning the business, growing the size of our fixture package slowly to allow for success. Colony now produces the entire perimeter fixture package, beauty studios and a handful of free-standing fixtures.

We completed the following for standalone beauty stores:


Some of the benefits this retailer has seen from working with Colony Display include:
 

  • Significant Cost Savings  We took on fixtures previously designed by other vendors and improved upon them through our value-engineering and manufacturing efficiencies, resulting in substantial cost savings and a cleaner fixture package.
  • Expert Guidance – The process of going from a single-source supplier to having multiple vendors supplying fixtures is complicated, and we've been able to help make the transition smooth.
  • Improved Quality & Efficiency – We introduced the idea of shipping pre-built fixtures to cut down on packaging, waste, labor and installation costs, all while improving quality.

We have developed a strong partnership with this exciting retailer and hope to provide them with support for years to come.

Retail fixtures are our bread and butter. If you’re a brand or retailer interested in improving the consumer experience and streamlining the fixture design and installation process, contact us today!

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Kitchen Showroom
Kitchen Showrooms

Colony Display streamlined the countertop production and installation process for a national retailer, who saw an immediate increase in sales in the kitchen department.

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Kitchen Showroom

Kitchen Countertops Complete a Stunning Showroom

Picture this: Everything looks spectacular in a kitchen showroom—except for the missing countertops. Where do you think customers are going to look?

A massive home improvement retailer asked Colony Display to help solve their kitchen showroom installation issues, including lost revenue, sloth-like timelines and unsightly unfinished pieces. Read on to learn how Colony Display streamlined the countertop production and installation process for this retailer to boost production and revenue.

About the Client

This home improvement retailer is one of the largest in the world. Customers rely on design hubs within stores to help ideate and develop their dream homes. Kitchen showrooms are an integral part of these centers.

The Challenge

The retailer was producing 75–150 new kitchen showrooms per year, each featuring beautiful and thoughtfully created vignette scenes designed to help customers imagine how products could look in real life. But oftentimes, the vignettes would be missing countertops for months—sometimes a year—at a time.

After the bulk of the showroom pieces were installed, they would then call on local providers to measure, procure and cut countertops. This inefficient process left the showroom looking unappealing, and it made it difficult to sell customers a full kitchen package. The design hub wasn’t providing a welcoming environment for customers or living up to its massive revenue potential.

The retailer asked Colony Display to provide a solution that would create a warm, inviting and 100% complete kitchen showroom by the time the installation team left. (Essentially, no more missing countertops for ages.)

Our Solution

The client was skeptical that a centrally fabricated countertop process would work. But with Colony Display’s years of kitchen showroom manufacturing and installation experience under our belts, we were able to demonstrate the possibilities and benefits. Colony Display provided the following services for this kitchen countertop showroom project:

  • Centrally fabricated all countertops—including many different types like quartz, marble, laminate, graphite and more
  • Packed and protected countertops for transit to the store
  • Installed countertops to render the vignette displays fully operational and complete

The Results

Since Colony Display partnered with this retailer on kitchen showrooms, they have been producing double the number of new showrooms per year. 

The client is very pleased with our work and the exciting results it’s produced:

Colony Display is here to make your job easier. If you’re interested in streamlining showroom manufacturing and installation in your retail store, contact us today to learn more.

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Kitchen Cabinet & Countertop Displays
Kitchen Cabinet & Countertop Displays

Colony Display streamlined construction, installation and logistics for inspirational kitchen vignette displays at a national retailer, reducing completion time by over 50%.

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Kitchen Cabinet & Countertop Displays

Serving Up Clean, Consistent & Cost-Effective Kitchen Vignettes

A multinational home improvement retailer launched inspirational vignette displays for their kitchen departments across all stores, featuring a series of selection centers for kitchen cabinets and countertops. But with many different vendors to manage, execution was getting lengthy and difficult to oversee.

They turned to Colony Display to streamline construction and installation, reduce in-store labor needs, and develop a full rollout plan for over 1,500 stores. Read on to learn how we used our S.I.M.P.L.E. Solutions model to drastically reduce completion time and make life easier for the retailer’s project management group.

About the Client

This home improvement retailer is one of the largest in the world.

They recently began featuring vignette displays for their kitchen departments to elevate the consumer experience. Vignette displays are fantastic for helping to paint a picture of daily life and getting customers to imagine products in their own home. They’re also ideal for quietly upselling cabinets, counters, appliances, and other items.

The Challenge

The retailer wanted to continue with vignette displays, but execution was becoming increasingly hard to manage. The corporate project management group was wrangling 65 vendors, and a single store took 20 weeks to complete.

That’s when they asked Colony Display to step in and help.

Our Solutions

Our cost-effective solutions not only reduced the need for in-store labor and installation waste, they’re also ensuring a clean and consistent rollout process for a retailer with thousands of locations across the country. 

Reducing Costs with Value Engineering

  • Minimize In-Store Labor – We pre-built and consolidated as much as possible, using a plug-and-play wall system that was pre-wired for demo mode of appliances and lighting (under cabinet and display).
  • Turnkey Rollout Program – The Colony Display team developed a 5-year rollout plan to update over 1,500 stores in the U.S.

S.I.M.P.L.E. Solutions

We employed our proprietary S.I.M.P.L.E. Solutions model for the client’s kitchen display needs to streamline construction, project management, installation, and logistics.

  • Consolidation – We dedicated 200,000 square feet in our facility for display assembly, pre-built wall assembly, and cabinetry pre-building. We were able to reduce completion time by over 50% and install with one included go-back for the punch list.
  • Easy, Fast Installation – Colony Display carpenters completed the install in 5 days with 6 laborers for 5 truckloads’ worth of fixtures and product displays.
  • Consistency & Quality – We were the sole installation company to run this program, meaning we were able to ensure unparalleled consistency and quality control throughout each store.

The Results

Colony Display was proud to deliver clean, consistent, and timely execution for each store. We had a solid plan from the outset, which made it easier to achieve our goals and make the client happy. Here are some of the project’s highlights:

At Colony Display, we can tackle even the most complex retail displays. Whether you have an existing program that’s running off the rails or you want to create something from scratch, reach out to see how we can help transform and elevate your consumer environment.

Contact Colony Display

Colony Display specializes in implementing visually appealing and functional store displays, furniture, custom millwork and more. Reach out today about your next project and someone from the Colony Display team will get back to you soon.